Shipping

Update 11Mar2021: Shipping is mostly back to normal. The biggest factor on shipping speed is your local shipping provider and your local customs. Please follow the link below for Australia Post's shipping estimates

 

We are no longer able to combine orders. If you would like to add an item to your existing, unshipped order we can do that - just email us and we'll invoice you for the extra item(s).

Import duty/tax/fees are your responsibility. To insure your shipment, we must declare the full shipment price.

We ship with Australia Post - Standard international parcel mail. It is insured and it is tracked. We, and Australia Post consider your item delivered once your postal company marks it as 'Delivered'. Our ownership and responsibility of the parcel ends once we hand it over to Australia Post.

If you live in a high risk area, you may want to include Signature on Delivery (contact us - it is an additional fee in many countries) , use a PO box or similar. We cannot re-ship your parcel if it has been stolen. We can provide any paperwork you need if you wish to lodge a stolen parcel complaint in your country. We and Australia Post will not reimburse you for a stolen 'delivered' package.